10 Reasons Why Clients Work With Us

You can also read about various CustomerScenarios and our TrackRecord for ideas on the services we can provide. Our actual capability, however, is determined by the capability and availability of OurPeople.

1. We reduce your cost of doing business

When we provide customer based resources our Coupled Invoicing fee is only 2.5%! You do not pay an exorbitant rate to pay for the profits of a company that, at the end of the day, is not really bringing much to the table. You only pay for the person who has the capability you need, not the agency that placed them.

By delivering projects faster and by increasing the rate of delivery of customer-valued functionality, we are able to help you reduce your overall procurement costs.

By providing ServicesOnDemand, you only pay for what you use, significantly reducing your cost base of carrying full time resources that are only required to perform part time work.

2. We are a provider of On-Demand Services

We are able to provide ServicesOnDemand and respond to your requirements immediately through our use of ResourceBuffers.

The larger our customer subscriber base to our on-demand services, the lower the individual subscriber cost becomes because the fixed cost of our on-demand resources is spread more thinly amongst all subscribers. In this way it is advantageous to our customers to help us grow the subscriber base. It helps us too because it reduces the variability in the demand for our services.

3. We financially guarantee our work

We provide a written, no risk ValueGuarantee for our work.

4. We reduce your risk

We do not prioritise scope-cost-time as do traditional methods which nearly always fail to deliver on time. We prioritise time-cost-scope in accordance with Agile methodologies. Because we work in small iterations, you are never exposed to significant risk in terms of time, cost, quality or scope. You always know where we are at and what we are doing and can adjust your requirements accordingly. Together we deliver a project which you consider is "good enough", rather than us spending more of your time and money doing what we consider to be perfection.

5. We are determined to become the fastest supplier you ever had

By combining Agile approaches with CriticalChain, we deliver projects with lead times our competitors think is impossible.

6. We are focused on systemic performance improvement

We can bring a ProcessOfOngoingImprovement to your business. We understand that optimising everything, everywhere, all the time does not add up to optimum performance of the overall business system and yet, at the end of the day, it is only systemic performance that counts. We can show you how to identify, exploit and elevate the leverage points in your business.

Whilst every improvement is a change, not every change is necessarily an improvement. By focusing on the Archimedean constraints in your business we can help you implement changes in your business which will provide you with rapid, step change performance improvements.

We are able to leverage the unbooked time of our on-demand resources in conjunction with our customers. We consult with customers to exploit this valuable resource by sponsoring internal projects which develop industry wide systemic improvements that benefit all of our subscribers. As much as possible we sponsor open source projects which provide innovations to our customers without additional licencing costs.

7. Our people perform better

We do not make money at the expense of our people. We are a business vehicle for our people to make money. They are the ones with the capability and they are rewarded for it. For example, for an outsourced sub-contractor working at your site and being paid on a Coupled Invoicing plan, we take a commission of only 2.5%. Nearly all of what you pay for their time is going straight into their pocket. When people are treated fairly in a respectful manner they are happier and they perform better. Even for employees we only take a 10% commission to cover our Operating Expenses.

Because we put people first, and remunerate them accordingly, they are better motivated. In addition to their normal remuneration, our staff members receive a monthly BonusPlan of 50% of our company's performance increase since the same period last year! People who can see a clear and direct link between their performance and the performance of their company and the personal benefit they receive are always more motivated.

You get the benefit of how we treat our people.

8. We challenge convention

Our business is built around a ProcessOfOngoingImprovement. We strive to find new and better ways to lift our performance and increase the value we bring to you and our people. Sometimes our ideas are unconventional but the results speak for themselves.

9. We bring cross industry knowledge

Our people have a breadth of experience and expertise which you can draw upon to gain strategic improvements in how your business operates. Being in just one industry can sometimes cause you to fall behind in current technology and practices which can stem from other industries. Is it possible that the pharmaceutical industry has anything to learn from the automotive paint industry? Can the defence industry learn anything from the livestock industry? The fact is, those industries use some common vendors and equipment. Some do it simply and cheaply. Some do it with great complexity and at great expense over a prolonged period. And yet, surprisingly, in certain areas such as traceability of batch and component genealogy, the core business user requirements are the same!

The bottom line is, we must keep an open mind. We are always looking for ways to improve quality whilst reducing time and cost. That is a win-win.

10. We align our sales with your sales

We understand you want to procure products and services at the cheapest price, in the quickest time and with the lowest risk. We want the same when we buy things. We all want to reduce our costs. Businesses actively try to do that and, in fact, are obligated to do so.

We also understand you want to sell more and increase your revenue. We want the same thing for our revenue, as do all businesses.

Using that knowledge, we try to find ways of aligning our sales to you with your sales to your customers. That way we attempt to establish a cause and effect relationship and direct benefit to your bottom line in using our products and services.